Privacy Information
About This Document
This page describes how Hezorqalavo Pty Ltd (referred to throughout as Hezorqalavo, we, or the operator) approaches privacy in relation to this website. It is intended to provide a clear and honest account of the information practices associated with this site, based on what is currently known about how the site operates.
This document does not constitute a legally binding privacy policy for the purposes of any specific regulation, as the operator cannot confirm compliance with jurisdiction-specific requirements without independent legal review. Users who have questions about the handling of their information are encouraged to contact the support team directly.
Information Collected Through This Site
Information you provide voluntarily
When you complete the enquiry form on the Enquiries page, you provide your name, email address, a selected request type, and a message. This information is submitted to the operator via the email address [email protected] and is used to respond to your enquiry.
The operator does not request payment details, account credentials, identification documents, or any other sensitive personal information through this site. If you receive a request for such information that appears to come from this site, please contact the support team immediately, as this may indicate an attempt at deception by a third party.
Technical information collected automatically
This website may collect certain technical information automatically when you visit, including your IP address, browser type, operating system, referring URL, and the pages you access. This information is typically collected by the web hosting infrastructure and may be retained in server logs for a period determined by the hosting provider.
The operator does not currently operate a separate analytics system that collects personal browsing behaviour across other websites. If this changes, this document will be updated to reflect the new practice.
How Collected Information Is Used
Information submitted through the enquiry form is used solely to review and respond to the enquiry concerned. The operator does not use contact information to send unsolicited communications unrelated to the submitted enquiry.
Technical information in server logs may be used for diagnostic purposes, including identifying errors or unusual access patterns. The operator does not sell or disclose this information to third parties for commercial purposes.
Information Sharing
Hezorqalavo does not sell, rent, or trade personal information to third parties. Information may be shared with service providers who assist in operating this website, such as hosting providers, to the extent necessary for those services to function. Such providers are expected to handle information in a manner consistent with the principles described in this document.
The operator may disclose information where required by applicable Australian law or by a lawful request from a relevant authority. Where possible and permitted, the operator will inform affected users of such requests.
Data Retention
The operator cannot confirm the precise retention periods applicable to all information processed through this site, as some retention is determined by hosting infrastructure outside the operator's direct control. Information submitted through the enquiry form is retained for as long as is reasonably necessary to address the enquiry and to maintain a record of communications with the support team.
Users who wish to request the deletion of information they have submitted may contact the support team at [email protected]. The operator will consider such requests in good faith, subject to any applicable legal or operational constraints.
Cookies and Local Storage
This website does not currently use cookies for tracking or advertising purposes. If cookies are introduced in future, this document will be updated to reflect their use and to describe any applicable choices available to users.
Some browsers and hosting systems may store session-related information locally as part of normal operation. This is distinct from deliberate tracking cookies placed by the operator.
Links to Other Sites
This website does not currently contain links to external websites other than where necessary for direct contact purposes. If the site is updated to include such links, users should be aware that this privacy document does not cover information practices on third-party sites.
Children
This website is not directed at children and does not knowingly collect personal information from individuals under the age of 18. If a parent or guardian believes that a minor has submitted personal information through this site, they are encouraged to contact the support team so the matter can be reviewed.
Contacting Us About Privacy
If you have a question or concern about the handling of your personal information in connection with this site, please contact the Hezorqalavo support team:
Hezorqalavo Pty Ltd
Level 9, 420 Collins Street
Melbourne VIC 3000, Australia
[email protected]
+61 3 8724 5190
Updates to This Document
This document may be revised from time to time to reflect changes in how this site operates. The date shown at the top of the page indicates when it was last reviewed. Continued use of this site after a revision has been posted constitutes acceptance of the updated document.